WHITECENTRE sp. z o.o.
Registered Address: pl. Władysława Andersa 3, floor 11, 61-894 Poznań, Poland
Registration No.: KRS 0001098170
NIP: 7831901548
Phone: +48 45 956 77 02
Email: info@whitecentre.com
Privacy Notice
This notice provides you with important information regarding how we handle your personal data. It outlines the types of data we collect, how we use it, and your rights concerning your personal information. This notice should be read in conjunction with our Terms & Conditions.
Types of Information We Collect
1. Data You Provide
We collect the personal information you share when you:
When you visit our website, we collect information such as:
We may also collect data from trusted third parties such as financial institutions, credit agencies, public records, and business partners. This could include:
We may collect information from public platforms like social media, directories, and registries to comply with KYC regulations, conduct background checks, and monitor for fraudulent or sanctioned activities.
5. Cookies
We use cookies to distinguish you from other users, which helps us enhance your experience and improve our services.
Our Legal Basis and Purpose for Processing Your Data
1. Contractual Obligations
To provide our services, we need certain personal information. Without it, we cannot fulfill our contractual commitments to you.
2. Compliance with Legal Requirements
We are legally mandated to collect and retain personal data in certain circumstances, such as when adhering to anti-money laundering regulations or other laws that require us to maintain specific client records.
3. Legitimate Business Interests
We may use your data to pursue legitimate business objectives, provided these do not override your rights and freedoms. Our interests include:
Where you have given us explicit consent, we will only use your data for the specific purposes to which you agreed.
How We Protect Your Data
WHITECENTRE is committed to data security. To safeguard your personal information, we implement the following measures:
We may share your personal data with third parties in specific situations, such as:
While your personal data is generally processed within the EU or EEA, it may sometimes be transferred outside these areas. This can happen:
Automated Decision-Making and Profiling
We use automated profiling to help us meet legal requirements related to risk management and fraud prevention. This involves processing personal data automatically to monitor transactions for potentially fraudulent activities. We do not use sensitive data in automated decision-making unless we have a legal basis for doing so.
Data Retention
Your personal data will be stored only for as long as necessary to fulfill the purposes for which it was collected. Generally, we retain data for five years following the end of our business relationship or for the duration required by relevant Polish and EU regulations. Once the data is no longer legally required, it will be securely deleted.
Your Rights
You have the following rights regarding the personal data we hold about you:
For more information, you can reach the Polish data protection authority at:
Office for Personal Data Protection
Stawki 2, 00-193
Warsaw
Helpline: +48 606 950 000
Website: https://uodo.gov.pl
Registered Address: pl. Władysława Andersa 3, floor 11, 61-894 Poznań, Poland
Registration No.: KRS 0001098170
NIP: 7831901548
Phone: +48 45 956 77 02
Email: info@whitecentre.com
Privacy Notice
This notice provides you with important information regarding how we handle your personal data. It outlines the types of data we collect, how we use it, and your rights concerning your personal information. This notice should be read in conjunction with our Terms & Conditions.
Types of Information We Collect
1. Data You Provide
We collect the personal information you share when you:
- Sign up for WHITECENTRE’s services;
- Communicate with us via email, phone, or chat;
- Submit forms on our website;
- Open an account or utilize our services;
- Interact with customer service or our social media channels;
- Reach out to us for other purposes.
- Your name, address, and date of birth;
- Contact details, such as email address and phone number, as well as information about the device you are using (e.g., smartphone, laptop, tablet);
- Employment or professional details and registration information;
- Bank account information, such as account number (IBAN);
- Copies of identification documents (e.g., passport or ID card) and information to confirm your eligibility to use our services;
- Your country of residence, tax information, and tax identification number;
- Records of communications with our team, including phone conversations;
- Photos or videos used for identity verification (as part of KYC procedures).
When you visit our website, we collect information such as:
- Technical data, including your IP address, browser details, time zone, operating system, and device type;
- Information about your interactions with our site, like pages visited, links clicked, and time spent on the website.
We may also collect data from trusted third parties such as financial institutions, credit agencies, public records, and business partners. This could include:
- Your credit history and records of missed payments;
- Identity verification data;
- Details about your financial transactions and activities.
We may collect information from public platforms like social media, directories, and registries to comply with KYC regulations, conduct background checks, and monitor for fraudulent or sanctioned activities.
5. Cookies
We use cookies to distinguish you from other users, which helps us enhance your experience and improve our services.
Our Legal Basis and Purpose for Processing Your Data
1. Contractual Obligations
To provide our services, we need certain personal information. Without it, we cannot fulfill our contractual commitments to you.
2. Compliance with Legal Requirements
We are legally mandated to collect and retain personal data in certain circumstances, such as when adhering to anti-money laundering regulations or other laws that require us to maintain specific client records.
3. Legitimate Business Interests
We may use your data to pursue legitimate business objectives, provided these do not override your rights and freedoms. Our interests include:
- Ensuring the security of our services;
- Continuously improving our offerings;
- Evaluating the effectiveness of our advertising and providing targeted promotions;
- Informing you about related products or services;
- Partnering with select third parties to offer you relevant goods or services;
- Combating fraud, money laundering, and terrorism financing;
- Keeping your data up-to-date and accurate.
Where you have given us explicit consent, we will only use your data for the specific purposes to which you agreed.
How We Protect Your Data
WHITECENTRE is committed to data security. To safeguard your personal information, we implement the following measures:
- Internal Policies: We have strict policies to prevent the accidental loss, unauthorized access, or misuse of your data.
- Restricted Access: Access to your data is limited to authorized employees who require it to perform their duties.
- Third-Party Processors: Any third parties processing your data on our behalf must follow our instructions, maintain confidentiality, and implement appropriate security controls.
- Employee Training: Our staff receives regular training on data protection and confidentiality.
- Security Measures: We use physical, electronic, and procedural safeguards in compliance with relevant laws to protect against unauthorized access.
We may share your personal data with third parties in specific situations, such as:
- Legal Compliance: When necessary to fulfill legal obligations.
- Protection of Rights and Safety: To protect the rights, property, or safety of WHITECENTRE, our clients, or others. This includes sharing data to prevent fraud or reduce credit risk.
- Fraud Investigation: To assist in inquiries into fraud or other illegal activities.
- Business Improvements: To enhance customer relationships, services, and systems.
- Suppliers: Financial service providers, including banks and payment networks, to facilitate our services.
- Analytics firms to help improve website or app performance.
- Communication services to send marketing materials and manage authentication.
- Professional advisors and certified partners to comply with AML/KYC regulations.
- IT and outsourcing partners to help us provide our services efficiently.
While your personal data is generally processed within the EU or EEA, it may sometimes be transferred outside these areas. This can happen:
- When necessary to execute a contract, such as facilitating payments with third parties;
- When you make transactions through an online platform that requires sharing data with payment providers;
- When you provide consent for international transfers.
Automated Decision-Making and Profiling
We use automated profiling to help us meet legal requirements related to risk management and fraud prevention. This involves processing personal data automatically to monitor transactions for potentially fraudulent activities. We do not use sensitive data in automated decision-making unless we have a legal basis for doing so.
Data Retention
Your personal data will be stored only for as long as necessary to fulfill the purposes for which it was collected. Generally, we retain data for five years following the end of our business relationship or for the duration required by relevant Polish and EU regulations. Once the data is no longer legally required, it will be securely deleted.
Your Rights
You have the following rights regarding the personal data we hold about you:
- Access: You can request access to your personal data. We will provide the information we have, though certain data may be withheld if it relates to others or is tied to criminal investigations or legal matters.
- Correction: If any of your personal data is inaccurate, you have the right to ask us to correct it.
- Deletion: You can request the deletion of your personal data, except where legal exceptions apply.
- Restriction: You may request that we limit the processing of your personal data under specific circumstances.
- Objection: You have the right to object to the processing of your data based on your individual situation.
- Portability: You can ask to receive your personal data in a structured, machine-readable format or request that it be transferred to another controller where technically feasible.
- Complaint: If you feel your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Poland, you can contact the Office for Personal Data Protection (UODO).
For more information, you can reach the Polish data protection authority at:
Office for Personal Data Protection
Stawki 2, 00-193
Warsaw
Helpline: +48 606 950 000
Website: https://uodo.gov.pl
